Who we are
Stellar Innovation W.L.L., Office 37, Level 22, Tornado Tower, West Bay, Doha, Qatar, is the controller of the personal data described here. For any privacy question or request, email info@stellarofqatar.com.
What we collect
- Contact form and Business Answers questions: your name, company, email, phone number and message, the area of business you choose, and the page you sent it from.
- Newsletter: your email address.
- With every form: the date and time, your consent, your IP address and browser type. We keep these to prove consent and to protect the site from spam and abuse.
- Analytics (only if you allow it): how the site is used, through Google Analytics cookies, with IP anonymisation switched on.
Why we use it, and our legal basis
- To reply to your message or question and to prepare any work you ask us about: your consent and steps you request before entering a contract.
- To send the newsletter you subscribed to: your consent. You can unsubscribe at any time.
- To keep the site secure and prevent spam: our legitimate interest in protecting our service.
- To understand how the site is used, only if you allow analytics cookies: your consent.
We never sell your personal data, and we do not use it for unrelated marketing without your consent.
Who can see it
Your submissions are stored in our private customer database and seen only by the Stellar Innovation team. We share data only with service providers who help us run the website (our hosting provider and, if you allow analytics, Google), or where the law requires it. Google may process analytics data outside Qatar under its standard contractual safeguards.
How long we keep it
We keep enquiries only as long as we need them to respond and to manage any relationship that follows, and newsletter details until you unsubscribe. We regularly review and delete records we no longer need. You can ask us to delete your data sooner at any time.
Your rights
You can ask to access, correct, delete, or receive a copy of your personal data, to restrict or object to how we use it, and to withdraw consent at any time (this does not affect anything we did before you withdrew it). Email info@stellarofqatar.com and we will respond within 30 days. You also have the right to complain to a data protection authority, such as Qatar's National Cyber Governance and Assurance Affairs.
Cookies and site storage
On your first visit we ask for your choices. Nothing optional is set until you agree.
| Name | Type | Purpose | Kept for |
|---|---|---|---|
| stellar-consent | Strictly necessary (browser storage) | Remembers your privacy and cookie choices | Until you delete it |
| stellar-area, stellarMasthead… | Functional (browser storage) | Remembers the Answers filter you used and the page colour theme during your visit | Until you delete it / end of visit |
| _ga, _ga_* | Analytics cookies (optional) | Google Analytics: counts visits and shows how the site is used | Up to 2 years |
You can change your choices, or delete every cookie and all saved site data from your browser, at any time:
Security
The site uses encrypted connections (HTTPS). Our customer database is protected by a private login, and forms are protected against automated spam.
Changes to this policy
We will update this page if how we handle personal data changes, and change the date at the top.